Return & Refund Policy

In case of product is defective / damaged / incorrect / incomplete at the time of delivery please contact us. Lucky Enterprise will replace / refund it by following terms and conditions:

1. The product must be completely intact with the box.

2. The product must be unused, unworn, unwashed and without any changes / flaws.

3. Return / Replacement and Warrantee may not apply in any of the following conditions:

(a) Incidental damage due to malfunctioning of product

(b) Any consumable item which has been used or installed

(c) Products with tampered or missing serial / UPC numbers

(d) Any damage / defect which are not covered under the manufacturer's warranty

(e) Disposables and consumable items do not have any warrantee. The warrantee will be valid for any manufacturing defects.

(f) Due to damages that are caused by improper handling or mains fault, misuse.

(g) Tempering, negligence and in case of accident, alteration and repairs carried out by unauthorized person.

4. Replacement of the product is subject to availability of the same on drluckyhealthcare.com

5. The product must include all the documents such as proof of purchase (order no, invoice), tags, user manuals, warranty cards, freebies or accessories.

6. The product must be returned in the original with undamaged manufacturer packaging.

7. You must email to luckyenterprisebgd@gmail.com or Register Complain within 48 hours after receiving the delivery.

8. You must return the product to Lucky Enterprise by yourself within a maximum period of 7 calendar days from delivery date.

9. The order of the product will be delivered on the basis of stock. For inevitable reasons, delivery of the product may take longer than the promised delivery time.

10. Lucky Enterprise reserves the right to cancel your order at any time even after order confirmation. In this case, if advance is paid, we will refund the amount within 7 days.